Patriot Concrete Pros LLC — Messaging Consent & Privacy Policy
Effective Date: 09/01/2025
1. Introduction
Patriot Concrete Pros LLC (“Patriot Concrete Pros,” “we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Messaging Consent & Privacy Policy explains how we collect, use, and protect your contact information when you request a quote, schedule a project, or communicate with us via phone, text/SMS, or email.
2. Consent to Receive Communications
By providing your phone number, email address, or other contact information to Patriot Concrete Pros, you consent to receive:
- Service-related communications about your quote, project status, scheduling, and payment updates.
- Marketing messages about promotions, new services, or special offers (if you have opted in).
Text & SMS Communications:
- By providing your mobile number, you agree to receive text messages (SMS/MMS) related to your service or inquiries.
- Message and data rates may apply based on your mobile plan.
- Message frequency may vary depending on your project or service updates.
You can opt out of marketing messages at any time by replying “STOP” to any text or following the unsubscribe link in emails. Service-related messages (such as scheduling or billing updates) may still be sent as needed to complete your project.
3. Information We Collect
We may collect the following information when you request a quote, hire us, or interact with us:
- Name, phone number, and email address
- Service address and property details
- Project specifications and preferences
- Billing and payment information (processed securely through third-party payment providers)
4. How We Use Your Information
We use your information to:
- Provide quotes and schedule projects.
- Communicate about your service status, changes, or billing.
- Improve our services and customer experience.
- Send occasional promotions or service updates (if opted in).
- Comply with legal obligations and maintain accurate records.
We do not sell, rent, or trade your personal information.
5. Data Sharing & Third-Party Services
We may share your information only when necessary to provide services (e.g., with trusted subcontractors or payment processors) or when required by law. All partners we work with are required to maintain the confidentiality and security of your information.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute security of your data.
7. Your Rights & Choices
- Opt-Out of Messaging: Reply “STOP” to any text or email unsubscribe link.
- Update Your Information: Contact us at info@patriotconcretepros.com to update your details.
- Request Data Deletion: You may request deletion of your personal information by contacting us at info@patriotconcretepros.com.
8. Policy Updates
We may update this policy from time to time. Updates will be posted with a revised effective date. Continued use of our services after changes means you accept the updated policy.
9. Contact Us
For questions about this policy or your privacy rights, contact:
Patriot Concrete Pros LLC
info@patriotconcretepros.com
850-888-2726
